Navigating the NDIS

Navigating the NDIS can feel overwhelming, especially when the language is complex or the process is unfamiliar.
We’re here to make everything clearer, simpler, and easier to understand.

What Is Support Coordination?

Support Coordination is a funded NDIS service that helps you make the most of your plan.
We work with you to:

  • Understand your funding and support categories
  • Identify what services can help you reach your goals
  • Connect you with the right providers
  • Coordinate your supports so they run smoothly
  • Build your confidence to manage your plan over time

Support Coordination is about helping you feel in control, informed, and supported — not overwhelmed.

Levels of Support Coordination

Level 1: Support Connection

Light assistance to help you understand your plan, find providers, and begin managing your supports independently.

Level 2: Support Coordination

More structured help to coordinate your supports, overcome challenges, and build your capacity to navigate the NDIS with confidence.

Level 3: Specialist Support Coordination

High-level, expert coordination for participants with more complex needs, requiring advanced problem-solving, crisis support, and collaboration with multiple services.

What Your NDIS Funding Can Support

Depending on your plan, Support Coordination can help with:

  • Daily living and personal care supports
  • Therapy and allied health services
  • Social, community, and recreational activities
  • Psychosocial and mental health supports
  • Specialist or complex support needs
  • Housing, transitions, or major life changes
  • Strengthening independence and decision-making

We help ensure your funding works for you.

Your Rights Under the NDIS

You have the right to:

  • Choice and control over your supports
  • Be treated with dignity, respect, and cultural safety
  • Receive services that are inclusive and accessible
  • Privacy and confidentiality
  • Provide feedback or make a complaint without fear
  • Access supports that help you live the life you choose

We are here to uphold these rights and advocate when needed.